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Reviewed by Daniel Walker
Licensed Car Insurance Agent Daniel Walker

UPDATED: Feb 24, 2022

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The Short of It

  • Liberty Mutual Roadside Assistance offers towing, fuel delivery, tire changing, and locksmith services
  • Roadside Assistance from Liberty Mutual is available 24 hours a day through the app or by calling Liberty Mutual customer service
  • Emergency roadside assistance through Liberty Mutual is less than $10 a month, but rates vary based on the service you choose

Liberty Mutual car insurance has been offered for over 100 years, making it one of the most respected insurers out there. So, it’s only natural that you would turn to them if you need help with your car, and that’s where Liberty Mutual Roadside Assistance comes in handy.

Roadside Assistance from Liberty Mutual offers many services such as towing and unlocking your vehicle. However, you can only use your roadside assistance with the vehicles listed on your policy.

To learn more specifics about the company, read our Liberty Mutual Auto Insurance Review.

Before you choose an auto insurance company and roadside assistance, shop around. Every company offers different coverages and rates, so compare multiple companies to find your best deal.

Keep reading to learn about Liberty Mutual Roadside Assistance. Before you begin, enter your ZIP code to compare free auto insurance quotes from companies in your area.

What is Liberty Mutual Roadside Assistance?

If you spend enough time behind the wheel, eventually, you’ll have a problem with your car. Whether it’s a flat tire, you run out of gas, or you lose your keys, having someone to call for help offers enormous peace of mind.

Liberty Mutual Roadside Assistance is available 24/7. While not every circumstance is covered, roadside assistance can help with various car issues.

You can easily add roadside assistance to your auto insurance policy by calling the Liberty Mutual customer service number 1-800-290-7933. However, you must already have the option on the policy to use it. For example, you can’t call from the side of the road, add the service, and expect to use it immediately.

Roadside Assistance from Liberty Mutual varies in cost. Although rates depend on the level of service you choose, expect to pay less than $10 a month.

Take a look at this table to compare Liberty Mutual Roadside Assistance with other top insurance companies.

Roadside Assistance Auto Insurance Rates
CompanyCost Per Month
Liberty Mutual$2-$10
The General$10-$11
State Farm$4
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Although Liberty Mutual doesn’t offer the cheapest roadside assistance, it does offer a variety of services.

Remember, each company offers its version of roadside assistance. For example, most auto insurance companies, and car clubs provide roadside assistance, and others may provide the services you need.

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What services are offered with Liberty Mutual Roadside Assistance?

Every company offers its roadside assistance coverages, and they aren’t always the same from company to company. Liberty Mutual offers a variety of assistance that many drivers find helpful.

Liberty Mutual Roadside Assistance includes:

  • Towing. Liberty Mutual covers up to $200 in towing costs, which will usually get you to the nearest repair facility. However, it may not be enough to get your car home or to the repair facility of your choosing.
  • Battery jumpstart. If you have a dead battery, a service technician will come to give you a jump start.
  • Fuel delivery. Gas can be delivered if you find yourself with an empty tank.
  • Tire changing. If you have a tire blowout or a flat, someone will come to change your tire for you.
  • Locksmith services. A locksmith will open your vehicle if you’ve lost your keys or locked them in your car.
  • Mechanical labor. Liberty Mutual pays for one hour of labor for minor repairs like replacing a belt.

While these services are beneficial, there are some services you may need that aren’t included by Liberty Mutual.

Services not included in Liberty Mutual Roadside Assistance are:

  • Winching. If you get stuck in the snow or mud, roadside assistance doesn’t cover getting pulled out.
  • Fuel and parts. While Liberty Mutual covers delivery, you will have to pay for fuel, any replacement parts, and new keys if needed.
  • Someone else’s car. Liberty Mutual covers services if you drive a vehicle listed on your auto policy. So, if you are in a friend’s car, you can’t use roadside assistance.
  • Service calls are over your limit. Liberty Mutual Roadside Assistance offers six service calls a year. After that, you will have to pay for service out of pocket.

Some services, such as having your car towed after an accident, aren’t handled by roadside assistance. Instead, you need to call the Liberty Mutual claims phone number 1-800-225-2467 for any claims-related service needs.

How do you contact Liberty Mutual Roadside Assistance?

Liberty Mutual Roadside Assistance is available 24 hours a day and is easy to use. There are two ways to request service.

You can use the Liberty Mutual app or call the Liberty Mutual phone number 1-800-426-9898 to request help.

Service calls can take around an hour. Your location and when you call will determine how long you will have to wait. For example, if you are traveling on a busy holiday weekend, you may have a longer wait.

How do you know if you need roadside assistance?

While roadside assistance sounds like a good idea, there are some things to help determine if you need to add the service to your policy.

First, what kind of driver are you? If you often travel, drive away from your local area, or have a long commute, roadside assistance can be helpful.

Also, consider if you can do minor repairs yourself. For example, roadside assistance is a good choice if you can’t change your tire or don’t watch your gas gauge.

Next, consider your vehicle. If your car is older or not in good repair, roadside assistance is necessary. If you have a new car, check your warranty. According to Consumer Reports, you may already have roadside assistance as part of your car warranty.

Finally, consider the area where you travel. If you live or travel in very hot or cold areas, see a lot of rain or snow, or have a high traffic volume, you may not want to attempt repairs yourself.

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Liberty Mutual Roadside Assistance: The Bottom Line

Liberty Mutual Roadside Assistance averages less than $10 a month and offers various towing and fuel delivery services. However, you will have to pay for fuel and parts yourself, and rates are based on the level of service you choose.

Almost all auto insurance companies offer roadside assistance, so shop around for coverage before you decide on an insurance company. Compare coverages and rates to find the best deal available for you.

Now that you know about Liberty Mutual Roadside Assistance shop for auto insurance. Enter your ZIP code now to compare auto insurance quotes from companies near you for free.