GoAuto Insurance Review: What to Know (2021)
GoAuto insurance is currently available in three states: Louisiana, Nevada, and Ohio. There isn’t a lot of customer service satisfaction information available or GoAuto insurance ratings, but the Better Business Bureau gives the company an A+. GoAuto insurance offers both an online portal and an app for managing policies and a fully Spanish website and bilingual staff. While GoAuto insurance rates are not available, quotes can be requested.
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Written by
Marissa Hayes
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Reviewed by
Daniel Walker
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UPDATED: Apr 1, 2021
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| Facts | Details |
|---|---|
| Year Founded | 2009 |
| Current Executives | CEO: Terry Doming |
| Numbers of Employees | 143 |
| HQ Address | 533 Highlandia Dr. Ste. A Baton Rouge, LA, 70810 |
| Phone Number | 888-566-5505 |
| Company Website | https://home.goautoinsurance.com/ |
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Looking for cheap car insurance coverage in Lousiana, Ohio, or Nevada? If so, one option may be GoAuto insurance. What is GoAuto? Read our GoAuto insurance review for availability, GoAuto insurance reviews, customer satisfaction, where to make GoAuto insurance payments, and more so you can decide if GoAuto insurance is right for you.
Before you read our review of GoAuto Insurance, why not use your ZIP code to get a free quote from carriers in your area?
How much does GoAuto insurance cost, and where can you buy coverage?
So where can you buy GoAuto insurance, and is affordable GoAuto insurance available? You can buy GoAuto insurance in Louisiana, Ohio, and Nevada. The website does not list available coverage but should include at least core options.
While we don't have GoAuto insurance rates (the company doesn't publish them), we do have average rates for the states where GoAuto insurance coverage is offered. Take a look.
| States Where GoAuto Operates | Average Monthly Liability Rates | Average Monthly Collision Rates | Average Monthly Comprehensive Rates | Average Monthly Full Coverage Rates |
|---|---|---|---|---|
| Louisiana | $60.60 | $32.59 | $17.38 | $110.57 |
| Nevada | $53.92 | $24.48 | $9.73 | $88.14 |
| Ohio | $31.35 | $21.02 | $9.40 | $61.76 |
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If you want to find out how much GoAuto insurance charges for Ohio, Nevada, or Louisiana auto insurance, you can call the company directly or use the website to get GoAuto insurance quotes.
Does GoAuto insurance offer any discounts?
GoAuto insurance does not list any discounts on its website, so you'll need to speak to an agent to determine what (if any) discounts the company offers.
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How do you make a claim or pay your GoAuto insurance bill?
To file a claim with GoAuto insurance, you can submit it through the company's "report a claim" page on the website. You can also submit a claim through the GoAuto insurance app or use the GoAuto insurance phone number to call the GoAuto insurance claims office.
When and where am I good to go to pay my GoAuto insurance bill? Can I pay my GoAuto insurance online? Yes, you can use the GoAuto insurance portal on the GoAuto insurance website or the app to make your GoAuto insurance payment.
How does GoAuto insurance rate as a company?
When you're shopping for insurance, whether companies have good customer service and strong financial standing is important. Why customer service ratings? Because you'll want to know if a company will work with you when you have questions, need to file a claim, etc. Take a look at this table for Better Business Bureau (BBB) customer service ratings.
| Rating | Accreditation | Customer Complaints |
|---|---|---|
| A+ | Not Accredited | 1.1 of 5 stars |
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Why financial stability? Because you need to know a company will be in business for some time and can payout on claims, should you need to file one. Companies like A.M. Best are a good source for this information. The Insurance Information Institute lists several other companies that conduct financial assessments of companies in the insurance industry.
The Bottom Line: GoAuto Insurance Review
Is GoAuto insurance legitimate? Yes, but only you can decide if the company is right for you. To summarize, we've listed a few GoAuto insurance pros and cons GoAuto insurance in this table.
| Pros | Cons |
|---|---|
| Customer portal on company website | Only available in 3 states |
| Free app to manage policy | Not clear what coverage or discounts are offered on company website |
| Spanish-speaking agents and option for website | - |
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Before you leave our GoAuto insurance review, take a moment to use your ZIP code in our free tool, and get a free quote on car insurance from a carrier in your area.